When Refunds Are Available
Full refund if services were paid for but not provided as agreed
Partial or full refund if work fails to meet agreed-upon quality standards and cannot be corrected
Refund of unused milestone payments if project is cancelled before work begins on that phase
Refund available if verified contractor fails to perform despite our oversight
Payments for work you have reviewed and approved are non-refundable
Design or material choices you approved but later decided to change
Partial milestone work already completed by contractors
We handle disputes fairly and transparently through a structured process:
Contact us immediately at disputes@amgconstruction.com with:
Our team will review all documentation, inspect work if necessary, and communicate with the contractor to understand all perspectives.
We will propose a fair resolution which may include:
Once a resolution is agreed upon, we will implement it within 7-10 business days. Refunds will be processed to your original payment method.
We implement multiple safeguards to prevent disputes:
You review and approve all work before payment is released
Our team inspects work at each milestone before approval
Regular visual updates provide transparency and evidence
Regular updates and open dialogue throughout the project
To ensure smooth project execution and dispute prevention:
Our team is here to explain any aspect of our payment terms and address your concerns.